USPS Tracking shows my package as DELIVERED, but I have not received it
LOST or MISDELIVERED
Please remember that if your package is lost or misdelivered, USPS (US Postal Service) lost the package, not ECBlend. We desire all packages to arrive timely and in good condition to our customers. Once your order has been picked up by the Post Office, we have no control over the package or the handling of your order.
USPS insurance is offered during checkout. This is a service offered by the Post Office, and not ECBlend. If your package is lost, paid insurance is required to file a successful claim with the Post Office. Orders shipped by Priority Mail include $50 insurance to cover your order.
STEPS TO TAKE
VERIFY YOUR SHIPPING ADDRESS on your account and invoice
CHECK WITH OTHERS
CHECK WITH THE POST OFFICE
START AN INVESTIGATION
FILE A CLAIM
If you have any additional question please submit a Help Desk Ticket. ( http://www.ecblendflavorshop.com/helpdesk/index.php?a=add )
Please remember that if your package is lost or misdelivered, USPS (US Postal Service) lost the package, not ECBlend
Article ID: 38
Category: Shipping Information
Views : 16217
Rating (Votes): (66)
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